After slowing down the print and you still have a light image, increase the darkness as much as possible. I recommend taking the speed down as much as possible to ensure that you have the best possible image. The slower the print the better the quality of the print image. How is the quality of the print? Print quality is greatly affected by darkness and speed. It also prints across the entire capable width of the printer which will help you better fine tune your adjustments. Pause test is the best way to quickly determine if the printer is functioning properly. Release pause and you are ready for troubleshooting. This will load 9999 test print labels into the printer. Keep the pause button pressed until all the lights flash once. To do this: turn the printer off, hold in the pause button, and turn the printer back on. This sends a test label to the printer and isolates the printing function from the software running a normal print job. Right after I’m done cleaning, I’ll run a pause test print. The external cover is designed to keep the printer clean! It seems like 50% percent of the places I go into run their printers with the cover up all the time. Cuts in the platen will create voids in the print and will need replaced. Inspect the platen roller (underneath printhead) and make sure there are no cuts in it or labels wrapped around it. We recommend cleaning the printhead, all the rollers, and sensors with 99.7 % isopropyl alcohol every time you change the media. Dust and particles block sensors field of view.
Adhesive and residue builds up on the printhead and platen rollers. This seems like common sense, but you’d be surprised by how many printers are neglected until something effects operation. The very first thing I do when troubleshooting zebra thermal printer issues in every situation, no matter what, is to thoroughly clean the entire printer. I am going to walk through some quick Zebra troubleshooting tips and, hopefully, save you some time and frustration when you find that your printer isn’t performing like it should. These issues carry through to all thermal printer models in the zebra family. TOP 5 Common issues with zebra thermal printers and how to fixĭuring my 20 years of troubleshooting zebra printers, I have found that the same problems arise over and over again.
ZEBRA Thermal Printer Troubleshooting Tips and Tricks
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